Refund Policy

At The PrintOnSite, we focus on high-quality products and custom designs. To ensure a smooth experience, please note:

 

Proof Approval & Cancellations

Customers are responsible for reviewing all proofs before production. Once approved, orders proceed to production and cannot be cancelled.

 

Final Sale

Orders are final once they leave the store. Customers should review the final product upon pickup.

 

Production Errors

If we make a production error, we will correct it. In certain cases, we may offer partial refunds or reprints at our discretion. Design fees are non-refundable.

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Shipping Orders

Most shipped orders are sent by our specialized vendors. If there is an issue with delivery or your order is damaged, please let us know and we will do everything we can to resolve it.